What are redirects?
When you navigate to a webpage it will transfer you to either a different location in that website or an entirely different website.
Browser Cache
If you’ve added or removed a redirect and it doesn’t appear to be working, please clear your web browsers cache, or try incognito/private mode.
Creating a redirect
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Login to the Web Hosting Control Panel by doing one of the following: using the login information provided in the email or navigate to the Billing Area then My Services to retrieve your login.
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Once you are in, click Site Redirect.
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To the right, click Create New Redirect.
This example would redirect users attempting to access example.com/forums
to forums.example.com